Privacy Policy

1. Overview

Leadvantage Global ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website (leadvantageglobal.com), our services, and any related services, sales, marketing, or events.

Key Points:

We are committed to GDPR compliance and data protection
We only collect information necessary for our business purposes
You have control over your personal data
We use industry-standard security measures

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide to us, including:

Contact Information: Name, email address, phone number, company name, job title
Business Information: Company size, industry, business needs, project requirements
Communication Data: Messages, inquiries, and feedback you send to us
Account Information: If you create an account, username, password, and preferences

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent, click patterns, referral sources
Location Data: General geographic location based on IP address
Cookies and Tracking: Information collected through cookies and similar technologies

2.3 Information from Third Parties

We may receive information about you from:

Business partners and referral sources
Public databases and social media platforms
Marketing and analytics service providers
Lead generation platforms and databases

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Delivery

Providing lead generation and marketing services
Processing and fulfilling your requests
Communicating about our services and your account
Providing customer support and technical assistance

3.2 Business Operations

Analyzing and improving our services
Conducting market research and analytics
Managing our business relationships
Compliance with legal obligations

3.3 Marketing and Communications

Sending promotional materials and newsletters (with consent)
Personalizing your experience on our website
Conducting targeted advertising campaigns
Inviting you to events and webinars

Legal Basis for Processing (GDPR):

Consent: When you provide explicit consent
Contract: To fulfill our contractual obligations
Legitimate Interest: For business operations and improvements
Legal Obligation: To comply with applicable laws

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

Website hosting and maintenance
Email marketing and communication services
Analytics and performance monitoring
Customer relationship management (CRM)
Payment processing and billing

4.2 Business Partners

With your consent, we may share information with business partners for:

Joint marketing initiatives
Referral programs
Collaborative service delivery

4.3 Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Prevent fraud or illegal activities
Enforce our terms of service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement comprehensive security measures to protect your personal information:

5.1 Technical Safeguards

SSL/TLS encryption for data transmission
Secure data storage with encryption at rest
Regular security audits and vulnerability assessments
Firewall protection and intrusion detection systems
Multi-factor authentication for system access

5.2 Administrative Safeguards

Access controls and user authentication
Employee training on data protection
Regular security policy updates
Incident response procedures

5.3 Physical Safeguards

Secure data centers with restricted access
Environmental controls and monitoring
Secure disposal of physical media

Important: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information using industry best practices.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 GDPR Rights (EU Residents)

Right to Access

Request a copy of the personal data we hold about you

Right to Rectification

Request correction of inaccurate or incomplete data

Right to Erasure

Request deletion of your personal data ("right to be forgotten")

Right to Restrict Processing

Request limitation of how we process your data

Right to Data Portability

Request your data in a portable format

Right to Object

Object to processing based on legitimate interests

6.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@leadvantageglobal.com
Phone: +91 97629 76291
Mail: Sr. No. 260/1a/1, Kalwad Wasti Nr Jeem, Lohogaon, Pune - 411047, Maharashtra, IN

We will respond to your request within 30 days and may require verification of your identity.

6.3 Marketing Communications

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly
Updating your preferences in your account settings

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookie Policy.

7.1 Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand website usage
Marketing Cookies: Used for targeted advertising
Preference Cookies: Remember your settings and preferences

7.2 Managing Cookies

You can control cookies through:

Our cookie consent banner
Your browser settings
Third-party opt-out tools

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:

8.1 Safeguards for International Transfers

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions by relevant data protection authorities
Binding Corporate Rules for intra-group transfers
Certification schemes and codes of conduct

8.2 Countries We Transfer Data To

We may transfer data to service providers located in:

United States (with appropriate safeguards)
European Union member states
Other countries with adequate data protection laws

9. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

9.1 Retention Periods

Customer Data: Duration of business relationship plus 7 years for legal compliance
Marketing Data: Until you opt out or 3 years of inactivity
Website Analytics: 26 months from collection
Support Communications: 3 years from last interaction

9.2 Secure Deletion

When data is no longer needed, we securely delete or anonymize it using industry-standard methods.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

11.1 Notification of Changes

We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on our website

11.2 Effective Date

Changes become effective immediately upon posting unless otherwise specified. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Controller

Leadvantage Global
Sr. No. 260/1a/1, Kalwad Wasti Nr Jeem
Lohogaon, Pune - 411047
Maharashtra, India

Privacy Officer

Email: privacy@leadvantageglobal.com
Phone: +91 97629 76291
Response Time: Within 30 days

Data Protection Authority

If you are in the EU, you have the right to lodge a complaint with your local data protection authority.

Quick Response Guarantee

We are committed to addressing your privacy concerns promptly. We will acknowledge receipt of your inquiry within 48 hours and provide a substantive response within 30 days.